SHIPPING AND DISPATCH POLICY

We understand you are eagerly waiting for ordered styles to be delivered to you at the earliest. Our Customer Service team works rigorously to ensure that we are able to bring a smile to your face. Our team perform multiple rounds of quality check and ensure that we deliver you the perfect packed product in the least possible time.

  • Our standard dispatch time is between 1 to 3 weeks depending on the product ordered. For Bridal Wear the dispatch time is 4 to 5 Weeks.

  • We will share details about your orders from dispatch to delivery via Email / SMS details provided by you while placing the orders.

  • Once the order is dispatched, it normally takes 1-4 business days depending on the pin code for delivery to happen within India and 3-10 business days for deliveries outside India. Unforeseen circumstances on the logistics provider’s end may sometime cause delays, however please be rest assured that our Customer Service team will be working very closely with the logistics provider to your orders delivered at the earliest. You can also contact us at care@pallavigoyal.com for any queries related to your order and shipping.

Customs and Import Duties Information on International Shipments:

You order may be subject to import duties that are levied once the package reaches the destination country. An additional charge towards Import, Customs & Taxes may be levied by the Custom authority which will be borne by you; Pallavi Goyal Couture Pvt. Ltd. has no control over these charges and cannot predict what they may be in actuals. Customs policies vary widely from country to country, and we recommend contacting the local customs office or their website for further information. Additionally, when ordering from 

www.pallavigoyal.com are considered the importer on record and must comply with all laws and regulations of the country in which you are ordering the goods.