CANCELLATION POLICY

You can cancel your order by writing to us at care@pallavigoyal.com and our customer support executives will help you in the best possible way. Once your order is found eligible for cancellation by our team we will issue a refund against it, in the form of a credit note redeemable within 60 days from the issue date.
To make a cancellation, please write to us at care@pallavigoyal.com

Please note made to measurement orders cannot be cancelled.

You can also make modifications to your order i.e., change of color or size or both within 24 hours of placing the order. To make a modification, please write to us at care@pallavigoyal.com and we will try to help you in the best way possible.

Order status

  • Order being prepared:

The order has been confirmed and we have already sent a confirmation email with the Order Number.

 

  • Order has shipped:

As soon as the order is shipped from our warehouse, we will send you a confirmation email with the Tracking Number to track the delivery.

It is possible to check the order status at any time by entering the Order Number at the link provided along with Tracking Number. Registered users can also find all information related to their orders in the My Account area.

  • Shipping & COD Information:

We provide shipping within India & to International locations. We have arrangements with leading Indian & International logistics provider to handle your order in the best possible way for safe and fast delivery.